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home : columns : rick frederickson
December 12, 2017


Windows 10 tips
We all know how to use a keyboard and mouse - the traditional way. Type on the keyboard, move the mouse and left click. But Windows has so many other keyboard and mouse features.
If you don't right-click on the mouse you should. The menus available are very useful. However, this column is about keyboard shortcuts that can be very helpful as you use your computer.

Thursday, December 7, 2017
Curses, a black screen and curser
We've been getting a lot of calls from computer users who are greeted by their computer with a black screen and a curser. The curser moves when users move a mouse or touchpad, but nothing else displays.
The culprit is a very slow moving Windows update combined with a compatibility issue with a video driver. Generally speaking, the cure to this problem is patience - sometimes lots of patience. I've seen computers take several days to work through this issue. However, once resolved, most computers don't have the issue again.

Wednesday, November 29, 2017






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