We've seen a steady stream of parents and children come into iCitizen this summer. We've seen the typical issues such as viruses and junk on computers. Much of this junk comes from kids using computers unsupervised. However, we've seen a growing number of broken smart phones and tablets come in the door. We usually need to order parts for them since it seems there are about as many devices out there as stars in the sky. Once we get the parts in, we can spend hours taking them apart and putting them back together again. Sometimes, we can't know for sure if they will work right until we put them back together. Repairs can get expensive! Sometimes we find the cost of parts alone are more than the device itself. So here is some advice for parents who allow their kids to use these devices: Make sure the device is age appropriate. This is a family decision but I believe that children under the age of 12 shouldn't have smart phones or unlimited access to tablets. They can be wonderful teaching tools but time with phones and devices should be strictly limited at an early age. Invest in a protective cover and insist the youngster keep it on. Much breakage can be avoided if there is good protection on the device. Don't let youngsters carry them everywhere. We've observed that many accidents happen when kids are on the go or getting into and out of cars. By the way, this is good advice for teenagers and adults as well!