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home : columns : rick frederickson August 18, 2017

3/20/2013 9:58:00 AM
Scams, schemes continue

Rick Frederickson
Computer Technician

Beware! They are still out there, lurking in the dark shadows of the Internet and trying to liberate a few of your hard earned dollars from you.
They are the schemers and the scammers.
They've been around for some time. They've been exposed before. However, their shameless plans continue to dupe unsuspecting victims. And we've seen and heard of their work recently.
In the last week I've talked to several people who've had calls from a company that claims they work with Microsoft. They'll tell people there are errors, viruses and security problems on their computer. Then they'll offer to fix the problems remotely - for a fee to be charged to a credit card.
The company originates in India. They have an Internet store front registered in the U.S. They even do (semi) legitimate work.
Here's the problem. While they may have some Microsoft certification to work on computers, they do not have Microsoft's blessing. Microsoft does not create such partnerships, nor do they ever, EVER, cold call or approve of others calling their customers. We've checked them out and even reported them to Microsoft. Microsoft is investigating them but its hands are tied because the company resides in another country.
I recommend that if they call you, tell them to put you on their do not call list and to not call you again. Then you should scan your computer with your legitimate antivirus (you do know how to do this, right?).
There are lots of other schemes as well. It's just this one that continues to rear its ugly head.
The bottom line is if someone or something comes out of the blue through calls or pop ups and offers to help you with your computer, don't trust it.

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